Communication is simply the act of transferring information from one person, place, or group to another. Every act of communication involves at least one sender, a message, and a recipient. Many things can affect communication, such as emotions, cultural background, the medium used, and even the location.
Types of Communication
Here are the main types of communication and how to use them effectively:
- Verbal Communication
Use a strong and confident voice. Practice active listening. Avoid using filler words and complicated industry jargon when not needed.
- Nonverbal Communication
Pay attention to how your emotions feel physically. Be intentional with your body language. You can also copy nonverbal signals that you find effective in others.
- Visual Communication
Always ask others before adding visuals. Think about your audience. Use visuals only if they truly add value, and make sure they are clear and easy to understand.
- Written Communication
Keep your writing simple. Do not rely on tone of voice. Always take time to review what you have written. It is helpful to keep examples of good writing for reference.
Communication Systems Onboard a Ship
Ships use several systems to communicate quickly and clearly. These include:
- PA System (Public Address System)
- Walkie Talkie
- Talk Back System
- Telephone
- Alarm Bell
- Messengers
Problems During Emergency Situations
If the crew cannot get accurate information, lines of communication become confused, and they are unable to make proper decisions, the chain of command can break down. As a result, the crew may not be able to give passengers clear and correct instructions for evacuation.
On the passenger side, this can quickly lead to panic. Individuals start to panic, which can turn into mass panic, and the whole situation can go out of control.